Let Syncrotist boost your digital presences with live 24/7 online chat monitoring. Based on a recent marketing study of consumers, 63% of customers said they’re more likely to choose a website that has a live chat option*. Our staff is trained specifically to meet the needs of the home-care market and the unique requirements for your office. With Syncrotist Chat, turn your website traffic into opportunities by allowing visitors to contact you at their convenience and virtually never close.

Increase your contact opportunities with caregiver candidates

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Timing is critical and with a competitive employment market reaching the candidates quickly can be an advantage over other employment opportunities for caregiver acquisition. Syncrotist Chat provides applicants the ability to reach out 24/7 and start the application process. This includes evenings and weekends when your staff may have less ability to follow up with candidates quickly but caregiver candidates are job searching. We can perform a pre-screening, answer basic employment questions based on your instructions and even setup applicants with in-person interviews.

Make sure your office always available

 
With the Syncrotist chat application, your office can offer another contact option to communicate via your website and provide an additional platform for reaching your office. This proactive approach allows for a personalized touch with availability to contact your office at any time. You dedicate the process and information available for agents to discuss with chat visitors.

No complicated setup

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Our chat application widget is applied to your office website and after the initial profile setup is in place there is no additional maintenance needed. The application window is branded with your company logo and all chat sessions will be logged along with a notification process.

Quick notification and reporting

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When a visitor initiates a chat conversation Syncrotist will begin the conversation process, collect pertinent information including visitors name/phone/email and assist with the purpose of the chat. Our agents will navigate the visitor through a simple process to gather some basic information based on the chat purpose and your staff will be quickly notified via a number of notification options including SMS text, email or even receive new chat notices on the Syncrotist mobile application. Each chat session will also be included in a reporting feature.

 

*eMarketer, Insider Intelligence (Oct 15, 2019)

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Contact us at (888) 541-8010 or email sales@syncrotist.com for additional information.

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